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How are breakdowns and repairs handled by AIR-serv's support team?

How are breakdowns and repairs handled by AIR-serv's support team?

We have field-based service engineers, a secure cash collection unit, a compliance team, and large parts stockholding (approx £2m in the UK) to meet required SLAs. Breakdowns can be reported via phone or email; we aim for rapid response and high first time fix rates.
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