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How are driver incidents recorded, monitored, and feedback provided in FleetNow?

How are driver incidents recorded, monitored, and feedback provided in FleetNow?

Drivers can report incidents via mobile app, workshops or operations staff can also log issues. Incident details—photo/video, location, description—are captured. FleetNow tracks each incident's status from reporting to resolution, keeps history, and provides managers with dashboards/analyses. Feedback can be given to drivers, records updated, and training or corrective action scheduled as needed.
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