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How does incident management work in FleetNow for responding to on-road events?

How does incident management work in FleetNow for responding to on-road events?

FleetNow's Incident Management module allows drivers to report incidents (accidents, breakdowns, hazards) via app, capture photos or geo-location, log details, and escalate to relevant parties. Then operations can track resolution, manage claims or downtime, and integrate with other modules (maintenance, driver records) to ensure follow-up. This ensures faster response and reduces risk and costs associated with unmanaged incidents.
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