Ref: SR13/13
Closing date for all applications: 26th November 2013
An exciting opportunity has arisen to join our Aftermarket division based in Dundee, Scotland. As a member of our Customer Support Team you will assist our French customers on a wide range of our software and hardware products.
This role would be particularly suited to someone who has a strong background in a customer service environment. With excellent problem solving and customer service skills, you’ll have experience working with customers at all levels. Combined with exceptional communication skills (both written and verbal) you’ll also be an outstanding organiser with the ability to manage and prioritise a busy workload. A good working knowledge of Microsoft Office products is essential.
Business level fluency in French and English is an essential requirement for this role. Fluency in another European language would be desirable, although this is not a requirement for this role.
As part of our customer focussed team you will:
◾Provide first line telephone and email support to our customers
◾Contact our customers to secure software licence renewals
◾Maintain accurate customer records and respond to our customers enquiries effectively
◾Provide a professional and efficient service to our customers
Visit the Stoneridge Electronics Ltd website for more information on Customer Support Administrator – France